Last Update
November 11, 2024
Overview
Welcome to Tiles For Style. This document outlines our policies regarding the collection and use of personal information, as well as our terms for digital products, returns, and refunds. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
Information Collection
We collect information that you provide directly to us, including:
- Name and contact information
- Billing and payment information
- Account credentials
- Order history
- Any communications you have with us
We use this information for:
- Processing your orders
- Managing your account
- Providing customer support
- Improving our services
- Complying with legal obligations
Analytics & Tracking
We use Google Analytics to understand how visitors interact with our website. We may collect:
- Pages visited
- Time spent on site
- Technical information about your device and internet connection
- Geographic location
Payment Security
We use PayPal and Stripe for payment processing. We do not store your payment information on our servers. All payment data is handled directly by these secure third-party payment processors.
Your Rights
Under GDPR and CCPA, you have these data protection rights:
- Access your personal data
- Rectify incorrect data
- Erase personal data
- Restrict processing
- Data portability
- Object to processing
To exercise any of these rights, please contact us using the information below.
Digital Products
Access and Downloads
- Unlimited access to purchased digital patterns
- Immediate download after payment
- No download limits
- Lifetime access to purchases
Usage Rights
- Commercial license included with each purchase
- Redistribution or resale is prohibited
Returns & Refunds
Digital Products Policy
- Due to instant delivery, we do not offer refunds
- All sales are final
- Preview images and descriptions help inform purchase decisions
Exceptions
- Technical issues accessing purchases – contact support
- Duplicate purchases – contact within 48 hours
Contact Us
For questions about our policies or products:
- Website contact form
- Email: info@tilesforstyle.com
We reserve the right to update or change our policies at any time. Any changes will be posted on this page with an updated revision date.