Last updated: November 11, 2024
Table of Contents
- Overview
- Privacy Policy
- Digital Products Policy
- Returns and Refunds
- Contact Information
Overview
Welcome to Tiles For Style. This document outlines our policies regarding the collection and use of personal information, as well as our terms for digital products, returns, and refunds. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
Privacy Policy
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information
- Billing and payment information
- Account credentials
- Order history
- Any communications you have with us
How We Use Your Information
We use the collected information for:
- Processing your orders
- Managing your account
- Providing customer support
- Improving our services
- Complying with legal obligations
Analytics and Tracking
We use Google Analytics to understand how visitors interact with our website. This may include:
- Pages visited
- Time spent on site
- Technical information about your device and internet connection
- Geographic location
Payment Processing
We use PayPal and Stripe for payment processing. We do not store your payment information on our servers. All payment data is handled directly by these secure third-party payment processors.
Data Protection Rights
Under GDPR and CCPA, you have certain data protection rights, including:
- Right to access your personal data
- Right to rectification of incorrect data
- Right to erasure of personal data
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise any of these rights, please contact us using the information provided below.
Digital Products Policy
Product Access and Downloads
- Upon successful purchase, you receive unlimited access to your purchased digital patterns
- Downloads are available immediately after payment confirmation
- No download limits are imposed
- Access to your purchased items does not expire
Usage Rights
- Commercial licence included in each purchase. See License Terms for more information.
- Redistribution or resale is strictly prohibited
Returns and Refunds
Digital Products
- Due to the instant delivery and digital nature of our products, we do not offer refunds
- All sales are final
- Preview images and detailed descriptions are provided to help make informed purchase decisions
Exceptions
- If you experience technical issues accessing your purchase, contact our support team
- In cases of duplicate purchases, contact us within 48 hours
Contact Information
For any questions about this Privacy Policy or our digital products, please contact us:
- Through our website contact form
- By email: info[at]tilesforstyle[dot]com
This policy was last updated on November 11, 2024. We reserve the right to update or change our policies at any time. Any changes will be posted on this page with an updated revision date.